Go Back   Singapore's Online Community > Leisure & Entertainment > Complaints Zone
Register FAQ Member List Calendar Mark Forums Read

Complaints Zone
Not happy about something, somewhere, someone? Whine, flame & complaint it here.


Reply
 
Thread Tools Display Modes
Old 20-12-2007, 01:19 AM   #1 (permalink)
fen
Registered Members

Join Date: Dec 2007
Posts: 5
iTrader: (0)
Gender:
Zodiac Sign:
Country:
Location: je
SGC$: 14.00
Bank: 0.00
Total SGC$: 14.00
Default verbal abuse from staff at JE computer and education centre

A traumatizing incident happened to my classmate and me today at JE Computer and Education Centre Pte Ltd. What happened is that the two of us have signed up for a 40 lessons Japanese language course as quoted by an admin staff in July this year. Subsequently, she resigned and the trouble began.

Our teacher told us that there is some miscommunication on the duration of the course and the actual time is only 30 lessons. We were told to speak to the new admin staff replacing Mary, called Mr. Lim. At the meet up, Mr. Lim promised us that he will stick to the 40 lessons since it was agreeded on beforehand.

However, today, The principal insisted that Mary, whom had left her designation is no longer representative of his school and hence her words are not binding. He also insisted that we were informed that it is a 60hrs course from Mary. But this is clearly not conveyed to us when we paid the fees. We were accused of[u] ‘not being educated because he claims that we do not understand what 60 hrs means. We were also accused of distorting information since Mary is no longer there and we can say whatever we wanted. I must emphasize that my classmate and I are educated people with an honest heart; we do not seek for more than what is promised to us.

I then told the principal that Mr. Lim which is his current employee has promised the same thing as Mary did. However, when Mr. Lim came, he denied everything and claimed nothing was confirmed by him. This provoked my classmate who pointed out that he is lying and she reminded him that she would seek legal advice.

What happened next was totally unexpected; Mr. Lim started his series of verbal abuse on the two of us. He threatened us that there is nothing he hasn’t seen after all these years, and he will wait for us in the school, he even welcomed us to sue him. He also threatened us not to raise our voice when we insist that he is lying when by this time; the two of us were already close to our tears. In fact, we were so traumatized that we left for our class because we were so afraid that physical abuse would followed next and also that our class would be forfeited. I do not understand why we have to suffer such abuse when we were just two girls trying to learn something new during our free time. Both of us ended up crying in the class.

What would you do if you suffered injustice like us? The receipts did not state the number of hrs of our course.
fen is offline   Reply With Quote
Old 20-12-2007, 07:53 AM   #2 (permalink)
ミキ☆
Miki☆
 
ミキ☆'s Avatar

Join Date: Sep 2007
Posts: 2,724
iTrader: (1)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: hougang
SGC$: 1,856.35
Bank: 0.01
Total SGC$: 1,856.35




Default Re: verbal abuse from staff at JE computer and education centre

dont go there la come to bunka lai lai. JK. maybe they trying to cheat u nxt them u can check properly for more for more companies offering japanese language courses b4 signing up from a certain company. cheer up

if i suffered from ur case.. 30 course 30 course lor. after the 30 course just go other language centre and learn. they are not the only one in singapore.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

I want Freya!

Last edited by ミキ☆ : 20-12-2007 at 07:56 AM.
ミキ☆ is offline   Reply With Quote
Old 20-12-2007, 12:35 PM   #3 (permalink)
piings
Registered Members
 
piings's Avatar

Join Date: Nov 2007
Posts: 29
iTrader: (0)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: pandan gardens
SGC$: 34.00
Bank: 0.00
Total SGC$: 34.00
Default Re: verbal abuse from staff at JE computer and education centre

seek legal advice . sue them if can!
piings is offline   Reply With Quote
Old 20-12-2007, 01:07 PM   #4 (permalink)
Wize
Addicted SGClubber

Join Date: Sep 2007
Posts: 537
iTrader: (0)
Gender:
Zodiac Sign:
Country:
Location: Bish
SGC$: 697.16
Bank: 0.00
Total SGC$: 697.16
Default Re: verbal abuse from staff at JE computer and education centre

No black and white hard to sue. They can deny everything. Unless all other students also promised 40 lessons, then can complain together, kick up a big fuss and ask for refund.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Wize is offline   Reply With Quote
Old 20-12-2007, 01:08 PM   #5 (permalink)
MelvinLee
Experienced SGClubber
 
MelvinLee's Avatar

Join Date: Sep 2007
Posts: 2,621
iTrader: (0)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: Bishan
SGC$: 3,174.29
Bank: 0.00
Total SGC$: 3,174.29
Default Re: verbal abuse from staff at JE computer and education centre

Sue them, or call the police to investigate

I made a terrible mistake That I can't take back.Now when I close my eyes, All I see is black.Whoever thought,That this would happen to me I'm not chained physically,But mentally,I'll never be the same,Never again.I deeply regret ,what I did.The mistake I can't take back.I regret it deeply, I just have one plea....God please forgive me.

Last edited by MelvinLee : 21-12-2007 at 10:31 AM.
MelvinLee is offline   Reply With Quote
Old 20-12-2007, 01:12 PM   #6 (permalink)
fen
Registered Members

Join Date: Dec 2007
Posts: 5
iTrader: (0)
Gender:
Zodiac Sign:
Country:
Location: je
SGC$: 14.00
Bank: 0.00
Total SGC$: 14.00
Default Re: verbal abuse from staff at JE computer and education centre

i duno if the police will handle these kinda issue. LAter, they gave us 2 more months 'out of gdwill'. But we have already suffered the verbal abuse.
fen is offline   Reply With Quote
Old 20-12-2007, 06:00 PM   #7 (permalink)
noti.
The Fragrance Enthusiast
 
noti.'s Avatar

Join Date: Aug 2007
Posts: 1,240
iTrader: (1)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: Sengkang
SGC$: 814.97
Bank: 0.00
Total SGC$: 814.97
Default Re: verbal abuse from staff at JE computer and education centre

Sue them under CPFTA. Lol... or go to CASE and report about the company. Police won't do anything de lah aiya. -_-" can also sue him under law of torts since there seems to be a threat of violence >.<



To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
<-- Click me!
**GSS promos ending soon! 14 New Perfumes! Updated 6Jul**

Last edited by noti. : 20-12-2007 at 06:01 PM.
noti. is online now   Reply With Quote
Old 20-12-2007, 09:40 PM   #8 (permalink)
wanderer23
Registered Members
 
wanderer23's Avatar

Join Date: Dec 2007
Posts: 34
iTrader: (0)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: West Side Story
SGC$: 44.00
Bank: 0.00
Total SGC$: 44.00
Default Re: verbal abuse from staff at JE computer and education centre

I think you all should seek CASE for assistance they will know how to help you
wanderer23 is offline   Reply With Quote
Old 21-12-2007, 12:02 AM   #9 (permalink)
Sonic Bear
!!! Founder of BBFTC !!!
 
Sonic Bear's Avatar

Join Date: May 2007
Posts: 3,500
iTrader: (0)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: Braddell
SGC$: 75.78
Bank: 2,783.45
Total SGC$: 2,859.22




Default Re: verbal abuse from staff at JE computer and education centre

CASE will definitely help u out. dun let this kind of people go with any punishment!!!

BEAR BEAR FAMILY TREE CLUB
Founder --- Sonic Bear aka Comedian Bear Bear :rock:
Lets have Fun building up the Bear Bear Family Tree Club!!!!:biggrin4:

Look to the Bear Bear
Follow the Bear Bear
Walk with the Bear Bear
See thru the Bear Bear
Become the Bear Bear
Sonic Bear is offline   Reply With Quote
Old 21-12-2007, 10:05 AM   #10 (permalink)
Ican
eBay Trading Assistant
 
Ican's Avatar

Join Date: Feb 2007
Posts: 1,693
iTrader: (0)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: Pasir ris
SGC$: 842.26
Bank: 0.00
Total SGC$: 842.26



Default Re: verbal abuse from staff at JE computer and education centre

Case might be able to help you solve the problem and get your money back. However, if you were verbally abused and felt threatened, you can report that to the police. They will investigate and depend on the magnitude of the threats, the Mr Lim might juz end up in jail.

Question is, is it worth all the trouble? Coz making a police report and seeing it through is alot of trouble.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Ican is offline   Reply With Quote
Old 21-12-2007, 10:17 AM   #11 (permalink)
fen
Registered Members

Join Date: Dec 2007
Posts: 5
iTrader: (0)
Gender:
Zodiac Sign:
Country:
Location: je
SGC$: 14.00
Bank: 0.00
Total SGC$: 14.00
Default Re: verbal abuse from staff at JE computer and education centre

i called CASE, they say they don't handle verbal abuse. And since we got no evidence in black and white, it is very likely that they will reject my application.
fen is offline   Reply With Quote
Old 21-12-2007, 11:16 PM   #12 (permalink)
Ican
eBay Trading Assistant
 
Ican's Avatar

Join Date: Feb 2007
Posts: 1,693
iTrader: (0)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: Pasir ris
SGC$: 842.26
Bank: 0.00
Total SGC$: 842.26



Default Re: verbal abuse from staff at JE computer and education centre

hmmm......called the police? as in ask for their advice?


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Ican is offline   Reply With Quote
Old 22-12-2007, 12:00 AM   #13 (permalink)
huitingsmile
Smil-ing bear bear
 
huitingsmile's Avatar

Join Date: Mar 2007
Posts: 3,479
iTrader: (0)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: Yew tee
SGC$: 177.92
Bank: 590.48
Total SGC$: 768.40




Default Re: verbal abuse from staff at JE computer and education centre

I guess police also need prove de bah.. Maybe because they verbal abuse will only kana warning bah.. As in how many lessons, if gt people can testify, i can high chance lor..

Bear Bear Family Tree Club
Director --- Huiting Aka Smiling Bear Bear


Visit my blogshop @
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
huitingsmile is offline   Reply With Quote
Old 22-12-2007, 09:57 AM   #14 (permalink)
Storm
~Devil~
 
Storm's Avatar

Join Date: May 2007
Posts: 3,491
iTrader: (0)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: among the levels of hell
SGC$: 97.60
Bank: 2,609.46
Total SGC$: 2,707.06




Default Re: verbal abuse from staff at JE computer and education centre

fen;u can actually lodge a police report for threatening cos under the law,even if u feel threaten by words,u can actually lodge a report for threatening....
cos under the law,threatening dun mean tru actions,
verbal words wich make u felt threaten fearing for your safety can be taken in as threatening


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


Learn as a TEAM,progress as a TEAM and win as a TEAM


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Storm is offline   Reply With Quote
Old 22-12-2007, 11:08 AM   #15 (permalink)
fen
Registered Members

Join Date: Dec 2007
Posts: 5
iTrader: (0)
Gender:
Zodiac Sign:
Country:
Location: je
SGC$: 14.00
Bank: 0.00
Total SGC$: 14.00
Default Re: verbal abuse from staff at JE computer and education centre

I called the police under case department for advise. They suggest that I go to MOE. I emailed MOE and the person in charge also say they don't deal with verbal abuse. They ask me to report it to the principal. But, the principal also joined in the verbal assault mah, then i report to him for his actions meh?

I duno which authority to go to now.
fen is offline   Reply With Quote
Old 22-12-2007, 11:42 AM   #16 (permalink)
teriyaki
Mrs Kang-Park
 
teriyaki's Avatar

Join Date: Oct 2006
Posts: 7,803
iTrader: (10)
My Mood:
Gender:
Zodiac Sign:
Country:
Location: lala land
SGC$: 701.47
Bank: 14.62
Total SGC$: 716.09