Some of us have probably read this, but i believe it is worth reading it
again and reflect the way we do things these days.
Here is a little story...that teaches a lot:
A giant ship engine failed. The ship's owners tried one expert
after another, but none of them could figure how to fix the engine.
Then they brought in an old man who had been fixing ships since he was
young.
He carried a large bag of tools with him, and when he arrived, he
immediately went to work.
He inspected the engine very carefully, top to bottom.
Two of the ship's owners were there, watching this man, hoping
he would know what to do. After looking things over, the old man
reached into his bag and pulled out a small hammer.
He gently tapped something. Instantly, the engine lurched into life.
He carefully put his hammer away.
The engine was fixed! A week later, the owners received a bill
from the old man for ten thousand dollars.
"What?!" the owners exclaimed. "He hardly did anything!" So
they wrote the old man a note saying, "Please send us an itemized bill."
CAN YOU GUESS WHAT WAS THE BREAK DOWN?
The man sent a bill that read:
Tapping with a hammer. ............ . . $ 2.00
Knowing where to tap......... . $ 9,998.00
Effort is important, but knowing where to make an effort in
your life makes all the difference.
OLD HAND... 
