jessielu

Damn angry now

My overseas fren send me 1 parcel and as i seldom at home, got a delivery advice so call speedpost and rearrange the delivery to go my mum place, in the end, now dunno where the parcel have been deliver! They say delivered on last sat and someone sign for it!

Try calling them again hopefully to retrieve the parcel but i tik impossible liao, so angry

tanweizhong

I never trust SIngpost services....
THEY SUCKS TO THE CORE, I had send letters to my friends LOCALLY and had experience not once, not twice, but 5 times of the letters Either LOST, delivered 2 weeks later to sender or letter was sent back to me with the Letters torned open and content missing.....WTF?!?!?!

Cpmplaint to them and feedback, they say not thier fault must be me sending those letters in that torn and tattered conditions..
WHAT!!!!!!!

Who be so stuipd to send torn and tattered letters to friends?!!!??

TotalNV

too bad they're in a way, monopolizing the market.... no choice lor.... i go through speedpost oso, but so far so good lor.

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Arsenal: Ebonite Angular One & Hammer Black Widow Bite

kanton

hey so is there any other alternative that u all know of? i have a very important parcel to be send overseas and if it gone missing it will be like.... so any recomendation?

Mint

Same too. One of my friends sent me a parcel from overseas. she did not update my new address. so she told me to call them up to verify. I called & told them about delivering to the correct address. Yet they told me the parcel was being sent out.. Damn pissed! the parcel was something expensiveeeeeeeee! !@#!!$!$

Mint

For important uses, i don't use speedpost anymore. Use UPS. They're not bad. =)

kanton

how much will it roughly cost to malaysia? and where can i find the outlet?

Shengapura

I dun like UPS service. LOL.

My company tried to send an important package overseas to HK.

The whole thing went missing, then we ask for compensation (coz really worth a lot), then they said the UPS didn't even receive the package to send even though we got the delivery number and the delivery order.

That was my story. Speed post is not as reliable either =x It gets there, but way too slow.

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janice

speedpost is really lousy af one time someone sent me an parcel last week but i din receive it and there was no delivery advice so i call up and check they told me they send it and left the deliver advice at my doorstep. I ask my sis and she say she din hear the postman knock on our door that day when speedpost claim they send on that day and we also never see any deliver advice.

So i ask them to resend yet the customer service want me to collect myself and i say no i want a redelivery and they send it 3 days later to my hse. As for letters i also have friends who receive my letters late or when reach them already been open and torn.

jessielu

Really no way to recover that parcel

TotalNV

i think they have some form of insurance one right? pay extra and your item will be insured.

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Arsenal: Ebonite Angular One & Hammer Black Widow Bite

kanton

hmm so any 1 have any more reliable service to recommend?

jessielu

You may consider using Fedex or DHL

Casper26

DHL isn't bad.. my present company using it. reliable..

kanton

ok thanks alot for the recommendation

kyrasym

One time I ordered a bunch of training swords.
I told Speedpost I'll collect it at Tampines.

But turns out I'm available to collect it at home, so I called them TWICE, and they said "yes confirmed we will send to your house."

That day, around 3+pm, I check the item status on the net, it says. "Delivered".
I was like, "WTF does that means, delivered?"

I called them and I said I was at home all the way and I didn't receive anything.
They say, "we will email you the receipt scan."
Me, "yeah...so? how can I get my item back? that means someone signed for it?"
They, "Maybe you can wait for the email first?"

I was ****ing furious that some asswipe signed for my swords that he didn't order?

Waited for 10mins, called again, and asked, "could it be at Tampines Post Office?"
They replied "yes sir, your item is waiting to be collected at Tampines."
That was so "WTF".
Confirmed with me twice, say gonna email me the receipt scan, now it's at Tampines Post Office?

=.=''

Japanese Swordsmanship & Weaponry Combat

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Hallyu

omg? I send / buy so many stuffs.. nothing like this every happened before.. If you happened to have a lost normal mail, go to the singpost.com to feedback to the HQ. They will look into it as lost mail

darekid

well, I'm a corporate customer for speed post, so far their service are at the tip top condition

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