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Old 29-12-2006, 08:50 AM   #1 (permalink)
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Default Internet users back online but face slower connection speeds

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SINGAPORE: Internet users in Singapore and across Asia got back online but continued to face slower connection speeds as the disruption caused by the earthquake in Taiwan entered its second day.

Although there have been improvements, service providers say they are working to restore affected services as soon as possible.

The Infocomm Development Authority (IDA) says full restoration may take a few weeks, and calls on the public's continued understanding.

Tuesday's quake in Taiwan caused undersea cables to be damaged, resulting in internet disruptions which affected several industries.

Budget carrier Jetstar Asia said its online booking system was badly hit.

Chong Phit Lian, CEO, Jetstar Asia, says the organisation is quite badly affected as online bookings are down 30 percent from the usual and the call centre has to take more calls. The payment gateway is also down.

Singapore Airlines also saw a decline in online booking immediately after the quake but the situation has improved.

Others like Tiger Airways reported business as usual.

As for international freight-forwarding company DHL, it said operations were not affected but customs and processing work in Taiwan were disrupted on Wednesday. The situation is now back to normal.

Service providers are working round the clock to tackle the problem.

SingTel, Southeast Asia's biggest telco, has set up a Command Centre to monitor and manage the situation.

The aim is to restore affected services and rectify disrupted private data network for corporate customers.

It also mobilised four cable ships to carry out repair work on the damaged cables.

StarHub, Singapore's biggest broadband provider, said 80 percent of its Internet bandwidth has been successfully diverted to other undersea cables.

Most Asian and local sites are not affected. The problem crops up when you access some US-based sites like MSN or hotmail.

In a statement, IDA said the country, being a telecomms hub, strives to ensure that communication links are always "on" through diverse offerings such as alternate submarine cable and communications systems.

It added it will continue to monitor the current situation.

The last time such a major disaster affected online users in Singapore was in 1999, when an earthquake in Taiwan also hit undersea cables. - CNA/so
http://www.channelnewsasia.com/stori...249598/1/.html


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Old 30-12-2006, 02:06 AM   #2 (permalink)
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ya, that day. Not mistaken is wed, suddenly the line is so lagging, and pop.. connection fail. Although using the fast line. Even my frenz company oso cant log in internet. N the next day, came this big news appear in the front page of the newspaper. Walo. Earth Quake. N they need at least 3 weeks to repair it. Quite lagging oso when surfing to international web.

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Old 30-12-2006, 02:43 AM   #3 (permalink)
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i went calling up the singnet company. LOL.
but condition getting better each day


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Old 30-12-2006, 09:09 AM   #4 (permalink)
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mine up and running at top speed :biggrin4:


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Old 30-12-2006, 02:25 PM   #5 (permalink)
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mine not affected since day 1.. even in the office~


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Old 30-12-2006, 04:45 PM   #6 (permalink)
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Quote:
Originally Posted by violette
mine not affected since day 1.. even in the office~

waa seh? wad connection u use? not affected since day 1.:surprised:


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Old 30-12-2006, 04:49 PM   #7 (permalink)
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Quote:
Originally Posted by J-Mincholy
waa seh? wad connection u use? not affected since day 1.:surprised:
Singnet de broadband.. dunno eh.. never affect me at all.. bo 'laksa' de..
msn oso working well...


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Old 30-12-2006, 04:58 PM   #8 (permalink)
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Quote:
Originally Posted by violette
Singnet de broadband.. dunno eh.. never affect me at all.. bo 'laksa' de..
msn oso working well...
:O so heng eh.


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Old 30-12-2006, 08:09 PM   #9 (permalink)
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Any pacific internet users ? Got tio the connection problem as well anot ?
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Old 31-12-2006, 11:05 AM   #10 (permalink)
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not affected but go in yahoo site or msn is lag


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