Concerned BreadTalk customer NZ Sheep sent STOMP these pictures of an unwelcome visitor, a fly, to the Bishan outlet of the popular chain of bakeries.
In his email to STOMP, he said:
“Being a 'trend-setting lifestyle bakery brand', BreadTalk is a common household brand name for Singaporeans, where they can buy their meals simply and quickly. However, when their website claim that ‘BreadTalk has since brought about a renaissance in the bread business, with multiple awards testifying to its branding and business successes’, it is really ironical that their shops have houseflies landing on their breads. In this case, what is the difference between a normal housing estate bread shop and BreadTalk an international lifestyle bakery brand?’
STOMP contacted the BreadTalk management, and appended is their reply:
“We have investigated the cause of concern and concluded that the increase in the incidence of houseflies at the Junction 8 outlet is due to the renovation works nearby the shop. Despite the feedback we have provided to the relevant authorities and the preventive measures taken, we apologise for the reader’s distress at having to encounter such unacceptable hygiene standards at the store.
We wish to assure customers that there are stringent hygiene standards put in place to ensure product quality. At BreadTalk, we adopt a two-prong approach where pest control is concerned to prevent and eradicate:
Step 1: We engage Rentokil, an internationally-recognized professional pest control company to ensure no houseflies breeding at our store. Rentokil services all BreadTalk outlets on a monthly basis to ensure continual upkeeping and prevention.
Step 2: Eradication include the installation of insect prevention units at all stores. This uses UV light to attract and terminate insect pests instantly.
Staff are also fastidious in cleaning all utensils and display areas with an anti-bacteria sanitizer daily to ensure cleanliness and non-contamination. Should our staff discover that our bakery products may have come in contact with houseflies, they are also advised to discard these products as they will not be suitable for sale.”
BreadTalk: We're trying to get rid of flies in shop 
double post~