Hmmm i think it's cus the chinese woman was sitting at the 2nd seat nearest to the glass panel.
there's tt "Pls give up ur seat blah blah" sign above those 2 seats usually.
I think the malay couple entered with the baby and that indian woman and her daughter but the chinese woman either didn't wanna give up her seat OR she rushed in the train along with the malay couple and indian woman + child but managed to get that seat first before them.
In doing so, she upset the indian woman.... I think the indian woman started grumbling then maybe the chinese woman uttered bitch under her breath. The indian woman saw it and started the whole rama drama.
The chinese girl happens to know the chinese woman and she's telling the indian woman to stop overreacting but i guess the indian woman was too pissed.
Yes, being called a bitch isn't a nice thing but if you can't even act civilised in the first place... doesn't it bring you down to the same level as those who call you names?
Honestly, I may not be the most peace-loving person on earth but her (indian woman) actions totally appalled me.
I think she's making a fool out of herself even if the chinese woman was really in the wrong.
Oh and I must add that she even told the chinese girl to "shut up cus she's not your mother."
You don't talk about courtesy or graciousness when you're screaming your head off and behaving like a lunatic yourself.

Pot calling the kettle black?
That's my stand.
Thumbs down for the indian woman.