 Re: Problems With Singnet
if u r sure ur modem has no probz call them n screw them upside down send a email to the billing dept... say u are nt going to pay.... demend for prob to be fix...bt cfm nt ur prob first... else u going to get shoot upside down left right centre....
i gana same prob few mths back.... cos i know cfm nt my wiring or modem as i have 7 modem to swap around..... it take them 2 mths to slove the issue although i know the probz after few days of chk bt i found the probz.... n cfm its their end.....
after the issue fix abt 3 wks ago i demand an appology frm them n compensation for the inconveince cause.... as i suspected the problem lise with the telco DB in the area...
after i threaten to go to CASE with supporting document and recoded vioice conversation with the tech support they issue me the applogy letter and a 6 mths rebate...
be hash with the helpdesk they r made up of crap idiots... 
Yong Jin
Profile Updated
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