violette

Payments

17 Mar 2008 ITR I-BANK Gwen Tan/gwennietan S$45.77
17 Mar 2008 ATR didee S$25.00
17 Mar 2008 ATR trishk S$39.40
17 Mar 2008 ITR I-BANK enDlessly S$32.19
17 Mar 2008 ITR I-BANK Gwen Tan/gwennietan S$40.99
17 Mar 2008 ATR nakoko S$20.19
18 Mar 2008 ATR sihwee S$26.92

Total amount received: $230.46

Updates

18/03/08
Ordered and all in stock except for the following:

2 OOS items
1. violette - S/S Deep V Smock Waist Border
2. sihwee - Christmas Screen

Order Summary

Total items: 22
Total amount: 279.62 usd
Less OOS items: 2
Less OOS amount: 20.20 usd
Nett Total item: 20
Nett amount: 259.42
20% discount: 51.88 usd
Grand Total: 207.54 usd

Extract from Mandee web:



I have emailed Mandee with regards to the 20% discount code which was applied but not shown in the confirmation email.
Still waiting for their reply

19/03/08
I have spoken to Mandee CSO, 20% discount will be credited to my account within 3 business days.
No issue.



OMG, extra discount of 4.81 usd compared to the original 20% of 51.88 usd.
This extra discount will be shared according to total value of individual order.

Revised Order Summary

Total items: 22
Total amount: 279.62 usd
Less OOS items: 2
Less OOS amount: 20.20 usd
Nett Total item: 20
Nett amount: 259.42
20% discount: 51.88 usd
Extra discount: 4.81 usd
Grand Total: 202.73 usd

Package shipped.
Tracking number: 1Z7A814R0397435361
Tracking webby: UPS

26/03/08
Package was rejected by VPOST as it was damaged.

I will call up VPOST & Mandee to check out what it wrong.

27/03/08
Mandee
Conclusion: Mandee will treat package as a return once received at their warehouse and will credit the merchandise amount to my card in 5 - 7 business days.

Vpost
Conclusion: CSO is unable to accept package as it appears to be damaged and this will be their liability if were to claim for compensation.

In short, this whole order will be deemed as cancelled, pending for package to reach Mandee warehouse. (approximate 7 days)
Once Mandee had credit the amount to my card, I will proceed with the refunds. (approximate 5 - 7 business days)
Please do not ask me when as this is not within my control.
Further PM will not be entertained. Thanks.

06/04/08
Package had been delivered and returned to Mandee on 01/04/08.

09/04/08
Received an email from Mandee stating that they have received the returned items and would be refunding USD202 to my card, takes about 48 - 72 hours to reflect.



13/04/08

Amount charged to card



Amount refunded to card



Refunds
13/04/08

From Account POSB Savings
024-51120-0 violette
To Account POSB Savings
030-42295-3 trishk
Amount S$39.40
Transaction Reference 1661045013

From Account POSB Savings
024-51120-0 violette
To Account POSB Savings
060-34614-3 nakoko
Amount S$20.19
Transaction Reference 1661046614

From Account POSB Savings
024-51120-0 violette
To Account POSB Savings
209-59870-1 didee
Amount S$25.00
Transaction Reference 1661047853

From: Savings A/C 136-149-449-6 SGD violette
To: gwennietan 131-117-684-1 SGD
Amount: SGD86.76
Transfer Date: 13/04/2008 (Immediate)
Transaction Reference: 100000963669608

From Account POSB Savings
024-51120-0 violette
To Account POSB Savings
068-27323-4 sihwee
Amount S$26.92
Transaction Reference 1661048863

From Account POSB Savings
024-51120-0 violette
To Account POSB Savings
189-13365-0 endlessly
Amount S$32.19
Transaction Reference 1661050016

Total amount refunded: $230.46

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(Lastest Update @ 121008)