Re: Courts - Salesman I never buy from Courts de. The sales man puts me off. First time i want to buy from Courts oledie give me bad impression. Last time, I ask the sales man about printer, cant even answer my Qs and still want to sell me the printer. Dunno and still want to lie. Thats what I hate. Dunno say dunno, i can still find out elsewhere. If he lie and i buy home liao, not happy then i find who? Those sales men should be responsible mah. Some times i stand down there looking at products, they stand beside me and still dun want to serve me. They just chit chat and ignore me. WTH, Courts so rich huh? pay them to chit chat. I also want this kind of job. Not pro enuf leh, sg cust service ppl sucks. Even tho customer may not buy, they also should take the initiative to help the customers in making a choice. They should give the customers a good learning experience by accurately providing them with information, rather than spend time chitchatting.
Think abt this, If u were a customer, u asked a sales person some Qs and they were able to feed u with useful information, u would come again to buy from them when u have decided which product to buy mah. I worked as a sales person before selling handbags. Even tho many customers are just looking around, i always take the initiative to show them new products, explaining the material used, suitable for what type of occasion, I even suggested what type of clothes would suit the kind of handbags. They always leave with a smile and i always dun show the black face even tho my time is wasted, anyway i am paid to do so mah. I got many experiences wherby the customers i served came back to buy from me. and sometimes recommend friends even tho they themselves not buying. Nowadays dunno the quality of salesmen are dropping or becos i always met the bad ones. So many bad ones meh?? |