Yesterday night i went to one hello! shop to get a new phone an renew my contract. The lady in the front counter asked me what phone i would like to get. I told her i would like to look at a few phones first and she said ok.
After waiting for more then half an hour, I went to the guy who was serving me. I told him i would like to look at the actual phone of 2 models. Then he told me that it's not possible, that i could only look at the dummy phones and then decide which phone i want. His reason was that the next customer woulnd't like a phone that has been opened already.
To you this might sound reasonable but then i was quite shocked. My mum has gotten her phone from this place before and she always got to look at the actal phone and test it before she bought it. another time when i wanted to buy one phone, the lady serving me took out the actual phone too! Granted, i understand pple might not like opened phones but these are perfectly new! And it;s not like i'm going to use them for a long time, i'm jsut trying to see if i can get used to the functions. Cos i wanted to get the LG phone and no way am i going to pay a few hundred dollars for a phone i don't even know if i can use.
Also, let's say i didn;t say i wanted to look at 2 phones but i just told him that i wanted to buy one phone. He would have to take it out and open the package for me to see and check the phone right? It's not reasonable for him to expect me to pay first before i can get to check the phone. So why couldn't he just have taken out the phones for me to look? I'm a seriuos buyer and it's not like i was going to walk off without buying! my guess is that he's lazy.
