verbal abuse from staff at JE computer and education centre A traumatizing incident happened to my classmate and me today at JE Computer and Education Centre Pte Ltd. What happened is that the two of us have signed up for a 40 lessons Japanese language course as quoted by an admin staff in July this year. Subsequently, she resigned and the trouble began.
Our teacher told us that there is some miscommunication on the duration of the course and the actual time is only 30 lessons. We were told to speak to the new admin staff replacing Mary, called Mr. Lim. At the meet up, Mr. Lim promised us that he will stick to the 40 lessons since it was agreeded on beforehand.
However, today, The principal insisted that Mary, whom had left her designation is no longer representative of his school and hence her words are not binding. He also insisted that we were informed that it is a 60hrs course from Mary. But this is clearly not conveyed to us when we paid the fees. We were accused of[u] ‘not being educated because he claims that we do not understand what 60 hrs means. We were also accused of distorting information since Mary is no longer there and we can say whatever we wanted. I must emphasize that my classmate and I are educated people with an honest heart; we do not seek for more than what is promised to us.
I then told the principal that Mr. Lim which is his current employee has promised the same thing as Mary did. However, when Mr. Lim came, he denied everything and claimed nothing was confirmed by him. This provoked my classmate who pointed out that he is lying and she reminded him that she would seek legal advice.
What happened next was totally unexpected; Mr. Lim started his series of verbal abuse on the two of us. He threatened us that there is nothing he hasn’t seen after all these years, and he will wait for us in the school, he even welcomed us to sue him. He also threatened us not to raise our voice when we insist that he is lying when by this time; the two of us were already close to our tears. In fact, we were so traumatized that we left for our class because we were so afraid that physical abuse would followed next and also that our class would be forfeited. I do not understand why we have to suffer such abuse when we were just two girls trying to learn something new during our free time. Both of us ended up crying in the class.
What would you do if you suffered injustice like us? The receipts did not state the number of hrs of our course. |